Cloud Hotel & Suites is built for the modern business traveler and the practical family. Located on the 9th and 10th floors of Diamond Plaza, Parklands, we put you at the center of Nairobi — close to the CBD, Westlands, and Aga Khan Hospital.
Fast Wi-Fi, a proper workspace, reliable service, and great food — everything a productive trip requires, at a price that respects your budget.
Business-Ready.
Value-Driven.
Cloud Hotel & Suites sits on the 9th and 10th floors of Diamond Plaza 1 in Parklands, Nairobi. We offer 39 comfortable rooms, a heated rooftop pool on the 10th floor, 5 conference venues including Nairobi's largest pillarless ballroom, and the Altitude Restaurant & Lounge.
Whether you're in Nairobi for business, medical care at Aga Khan Hospital, or a family city break — Cloud Hotel delivers everything you need at a price that makes sense.
Rooms & Rates
Three room types designed for comfort, productivity, and value — all with fast Wi-Fi, city views, and access to the rooftop pool.
Standard Room
Wake up refreshed in a thoughtfully designed room with a plush queen bed, blackout curtains, and high-speed Wi-Fi. Your quiet retreat in the heart of Parklands — at a price that makes sense.
✓ Free cancellation up to 24h before check-in
The Executive Room
More space, more focus. A generous room with a dedicated ergonomic workspace, panoramic Nairobi city views, and everything a road warrior needs — from a well-lit desk to a rainfall shower after a long day.
✓ Free cancellation up to 24h before check-in
The Master Suite
Unwind in 300 sq. ft. of refined space — a separate sitting area, deep-soaking tub, and sweeping Nairobi skyline views. The most indulgent room in Parklands, at a fraction of the price you'd expect.
✓ Free cancellation up to 24h before check-in
See Cloud Hotel
Rooms, rooftop pool, restaurant, event spaces and more.
Conference & Events
Five fully-equipped venues for corporate meetings, training sessions, conferences, and social events.
The Grand Ballroom
Nairobi's largest pillarless ballroom — ideal for conferences, AGMs, product launches, and large corporate events. Full AV, stage, and catering included.
The Diamond Wedding
A versatile venue for weddings, gala dinners, and social celebrations. Flexible layout, in-house catering, and dedicated events coordination from 50 to 500 guests.
The Narrative — Meeting Rooms
Four well-equipped meeting rooms for board meetings, training sessions, workshops, and private seminars. Full AV, whiteboards, and catering on request.
Altitude
Restaurant and Lounge
Good food at honest prices. International favorites and Kenyan classics, served fresh at the Altitude Restaurant — plus a rooftop bar with views across Parklands.
- International dining with a Kenyan soul — breakfast, lunch, and dinner
- Rooftop bar with panoramic views of Parklands and beyond
- Private dining available for corporate and special occasions
- In-room dining available 24 hours for all guests
Facilities & Amenities
Included with every stay — heated rooftop pool, fully-equipped gym, and social spaces. No extra charges, no membership fees.
The Horizon Pool — Heated
Heated rooftop pool on the 10th floor, open year-round. Included free with every stay — a great way to unwind after a long day of meetings.
The Kinetic Gym
A well-equipped gym with cardio machines, free weights, and panoramic views. Open daily and included free for all hotel guests.
Recreation & Leisure
Unwind in our social spaces and games lounge with city views — designed for relaxation between meetings and adventures.
The Cloud Spa
Rejuvenate with a full range of wellness and beauty treatments. Massages, facials, and body therapies — the perfect way to unwind after a long journey.
The World at Your Feet
Staying at Cloud Hotel means direct, secure access to the vast ecosystem of Diamond Plaza — a level of convenience unmatched in Nairobi.
Premier Shopping
Over 100 retail outlets and designer boutiques — all accessible directly from your hotel.
The Food Court
A global culinary journey with 20+ specialized restaurants covering every cuisine imaginable.
Wellness & Retail
On-site pharmacies, banking services, and high-end salons — everything you need, steps away.
Entertainment
3D Cinema, indoor rock climbing, and indoor gaming zones — the perfect family and leisure destination.
Contact Us
Diamond Plaza 1, 4th Parklands Avenue & Masari Road — moments from Aga Khan Hospital, Westlands, and Karura Forest.
Points of Interest
| Destination | Distance |
|---|---|
| Aga Khan University Hospital | 5 min drive (1 km) |
| Westlands CBD | 8 min drive (1.9 km) |
| Nairobi CBD | 15 min drive (5 km) |
| UN Headquarters Gigiri | 16 min drive (6.2 km) |
| JKIA Airport | 30 min drive (20.5 km) |
| Karura Forest | 10 min drive (4.1 km) |
| Sarit Centre Mall | 8 min drive (2.6 km) |
What Our Guests Are Saying
“Excellent location and very helpful staff. Great value for a comfortable stay in Parklands.”
“The location is the highlight — right inside Diamond Plaza with everything you need on your doorstep.”
“I recommend this hotel as great value for money, with a nice restaurant, situated above a shopping center.”
“Good gym and helpful staff. Comfortable rooms and a convenient location inside the mall. Would stay again.”
All scores normalised to /10. Sources: Google, Booking.com, Agoda, TripAdvisor.
Common Questions
What is the check-in and check-out time?
Check-in is from 2:00 PM and check-out is until 11:00 AM. Early check-in and late check-out are available on request, subject to availability.
Is Wi-Fi included in the room rate?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel including all guest rooms, conference venues, and public areas.
How do I get to Cloud Hotel from JKIA Airport?
Cloud Hotel is approximately 30 minutes (20.5 km) from JKIA Airport. We can arrange airport transfers on request, or you can take a taxi or rideshare.
Can I host a conference or event at Cloud Hotel?
Absolutely. We have 5 event venues including the Grand Ballroom which seats up to 1,000 guests. Contact our events team via WhatsApp for a custom quote.